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FAQs

What are your prices?

Prices vary based on demand and availability. Visit each apartment’s web page for up-to-date pricing and any specific unit type.

Use the search filters to narrow your search based on your desired budget, amenities, apartment style, and availability.

All rents include heat, water, & trash removal.
Whiton Hall, Colonial Studios and Commons Studios apartment rents also include electricity.

Special Note: All prices are subject to change at any time, without notice. Once you sign a lease for an apartment, that price will be your final rate for that lease term. There are no price adjustments once a lease has been signed.

What utilities are included in the rent?

Heat, water, and trash removal are included in the rent for all Downtown properties. The Colonial Building and Commons Studios also include electricity. Whiton Hall also includes electricity and Wi-Fi.

How do I get internet in my apartment?

Internet service can either be obtained through the local cable company or directly from Ithaca Renting. You can find technical details and price information about our service at Ithaca Renting Internet Service (IRIS)

IRIS is a hardwired ethernet network in all of our Downtown buildings. Use of IRIS is available for a one-time annual fee and cover the entire length of the lease. Activation is immediate and there are no activation fees! Please contact our office for more details about our internet service.

Please contact Spectrum, the local cable company, for information about their phone, cable and/or internet service.

Are the apartments furnished?

Our Whiton Hall, Commons Studios, and Colonial Studios apartments are furnished. (We can remove the furniture if you do not need it; however, it does not change the rent). Most apartments in the rest of of our Downtown properties are furnished, but some are unfurnished. Please contact the Rental Office for the furnishing status of any specific apartments.

Is parking included?

Parking is not included, but we do have a variety of separately leased parking spaces available in Downtown and Collegetown.

Downtown parking is located by our CityView and Whiton Hall buildings on the corner of South Aurora and Prospect streets. Parking for all of our tenants in Downtown is $75 a month and the parking leases run with the length of your lease. We also offer parking leases to non-tenants for $100 a month (12-month leases required). Non-tenants must pay for parking in two 6-month upfront installments of $600 each.

We have several separately leased parking spaces available by our CityView and Whiton Hall buildings, on the corner of South Aurora and Prospect Street. All spaces are uncovered.

  • Parking for our residential tenants in Downtown is $75 a month and the parking leases run with the length of your apartment lease.
  • We also offer parking to non-tenants for $100 a month (12 month leases required). Non-tenants must pay for parking in two 6-month upfront installments of $600 each.

2022-23 Sample Parking License

Cityview and Whiton Parking MapCityview and Whiton Parking Map

Tower and Carriage House Parking MapTower and Carriage House Parking Map

What are your lease terms?

Please see our sample lease.

How do we rent an apartment from you?

The first step is to decide on the apartment. You can browse through our available apartments on the website or contact the rental office to help narrow down your options from our available apartments. Once you have decided on an apartment, you will need to complete our online application.

Everyone who will be living in the apartment needs to complete the application. Once your application has been approved, we can either email the lease documents to you or schedule a time to sign the lease in person. The security deposit is due at lease signing.

Is there a fee for submitting an application?

There is no fee for submitting an application. However, anyone looking to rent an apartment from us does need to fill one out. Below are the direct links to our applications for each of our buildings:

These applications can also be accessed on the detail pages for each apartment.

How do we secure an apartment if we are not in Ithaca?

We can complete the entire lease signing process via email and regular mail. You can browse our website, or the rental office can provide information about available apartments to help you choose an apartment.

Once you decide on an apartment, the office will email you the lease documents. You can print the lease, sign all lease pages, and email the scanned and completed lease back to the office. Additionally, you can pay your security deposit electronically through our Tenant Portal.

How long are your leases?

All of our leases are for 12 months, with the option to sublet.

Am I allowed to sublet?

Tenants are permitted to sublet their apartments during the lease, with a minimum length of 2 months per sublet, pending agreement by all other named Tenants on the lease and approval from the Rental Office. Subletting is always done at the Tenant’s own risk. Subletting does not relieve the Tenant of any Lease obligations.

You can download a copy of the Sublet Request Form from our website, or request a hard copy from the Rental Office.

Do you allow pets?

Pets are NOT allowed in any of our Downtown properties.

Please see our policy about service animals (SAs) and emotional support animals (ESAs) here: Service Animal Policy

How do I move into my apartment?

All of our leases start at noon. You can pick up your keys anytime after 12:00 p.m. on your specific lease start date. You are also required to pay your 1st month’s rent on the 1st day of the month in which your lease starts (e.g. if your lease starts August 15th, your 1st month’s rent is due on August 1st).

We cannot give out any keys without the full 1st month’s rent payment. For larger apartments, this means that ALL tenants must pay their first month’s rent before ANY tenant can pick up keys.

You can pick up your keys from the rental office (118 Prospect Street) during our office hours ONLY. We do not ship keys.

We DO NOT hand out keys after these hours, so please make sure you plan your arrival time accordingly.

How do I move out of my apartment?

MOVE-OUT CHECKLIST 

Personal Items & Abandoned Property

  • Apartment is yours until lease end. If unable to remove belongings, hire a shipping/storage company.

  • Items left after lease end are considered abandoned and may be disposed of at your cost.

Inspections

  • Final inspection occurs only after all tenants have returned keys and the apartment is vacant.

  • Optional Pre-Inspection: Request at least 3 weeks before lease end (or intended move-out), done at least 1 week before vacancy.

Security Deposits

Keys

  • Do NOT leave keys in the apartment. Please read our how-to guide on returning your keys.

  • Place keys in a labeled envelope (name, apartment & room #) and return to 118 Prospect Street or drop-box if closed.

  • Sublet: Label envelope with subtenant’s name & dates.

  • Missing key fees: $100 lock change, $20/tag, $12/key.

  • Never mail keys in regular envelopes — use padded envelopes or boxes.

Trash & Donations

  • Do not leave trash or items in apartment; $30 charge per bag/large item.

  • Dispose of trash/recycling in building receptacles.

  • Unopened non-perishable food or usable items: bring to office donation bins.

Mail

  • Ithaca Renting Company cannot forward mail. File forwarding with USPS at www.usps.com

Internet & Cable

  • Spectrum customers: Return cable/Internet equipment to Spectrum to avoid charges.

  • Ithaca Renting Internet: No equipment return needed; service ends with lease.

Electricity

  • Must remain on until lease end unless permission granted to shut off early.

  • If subletting, storing items, or returning, do not disconnect service.

  • Shut off service via www.nyseg.com or 1-800-572-1111.


CLEANING REQUIREMENTS

General

  • Dust, vacuum, wash smudges, clean windowsills/blinds, remove wall hangings carefully.

  • Small push-pin holes OK; other damage will be charged.

  • Do not turn off circuit breakers.

Bathrooms

  • Scrub tub, sink, toilet, shower door; clean mirrors; mop floors.

Kitchen

  • Clean cabinets, drawers, counters, fridge/freezer, stove, oven, microwave, sink.

  • Empty ice trays, leave fridge on, mop floors.

  • Remove all trash/recycling.

Final Steps

  • Lock all doors.

  • Return keys in marked envelope.

  • Items left after returning keys are abandoned.


SUMMER REMINDERS (Renewal Tenants)

Sublets

  • All sublets must be registered & approved.

  • Sublet Request Forms must be filled out completely and turned in at the Renting Office if you sublet or let anyone use your apartment over the summer – even if no money is exchanged.
  • No short-term (<1 month), graduation rentals, or Airbnb.

Electricity

  • Must remain on at all times. Only fridge should stay on while away.

Mail

  • Forward via USPS to avoid return-to-sender.

Apartment Care

  • Turn off lights/appliances/AC when away (except fridge).

  • Lock doors/windows, lower blinds, close windows.

Trash/Recycling

  • Remove promptly to avoid pests in summer heat.

How do I pay my rent?

Rent payments can be made by check, money order, ACH or credit card (for ACH/Credit card payments, contact the rental office prior to setting up an account at downtown@ithacarenting.com or if you have previously submitted a rental application, you can simply log in with the application login info).

We do not accept cash for any payments. If you have a checking account, you may also set up Bill Pay through your bank website, whereby your bank will send us a monthly check (please be aware it may take up to 10 days for us to receive the check).

What if I have any maintenance issues?

For any maintenance issues during your tenancy, you should contact our maintenance office at 607-277-0179 or email them at maintenance@ithacarenting.com.

Please call during our regular business hours M-F for regular, non-emergency maintenance requests. Be sure to leave your name, apartment, telephone number, and your detailed request.

Call the maintenance office for, including but not limited to, these types of requests:

  • General maintenance items
  • Replacing overhead bulbs
  • Running toilets
  • Clogged toilets (you are required to try to plunge toilet yourself first)
  • Leaking or dripping faucets
  • Ceiling leaks or any water issues
  • Reports of malfunctioning heat, air conditioners, washer & dryers, appliances, door locks

During after-hours and on weekends, the maintenance number is answered by our emergency answering service. During after-hours, we will respond to emergencies ONLY (e.g. leaks, no heat, no water, etc.).


About Downtown

Live in the vibrant heart of Ithaca. Our Downtown apartments place you steps away from the Ithaca Commons, a hub for local dining, shopping, and entertainment. This prime location offers easy access to public transportation, making it a convenient choice for both professionals working in the area and students at Cornell University or Ithaca College.

Our Downtown portfolio includes a wide variety of layouts — from individual rooms and cozy studios to spacious 1-, 2-, 3-, 5-, and even 6-bedroom apartments — making it easy to find the right space for your needs and budget. Whether you’re looking for modern finishes, historic charm, or a lively neighborhood setting, you’ll find the perfect apartment for you.

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