Tenant Move-Out Information
Tips for moving out:
LEAVING YOUR PERSONAL ITEMS IN THE APARTMENT: The apartment is yours to use until the end of your lease. If you are moving out and you cannot or are choosing not to take all of your items with you, it will be your responsibility to hire a shipping and storage company to go to your apartment to pack and ship your belongings, if you are unable to return to Ithaca before the end of your lease.
APARTMENT INSPECTIONS: Our staff inspects your apartment for your damage deposit refund after all keys from all tenants have been returned and the apartment is completely vacant. We only inspect empty apartments, typically at the end of the lease. Please contact us at least two weeks in advance for a separate Pre-Inspection, which is an opportunity for you to walk through the apartment with us. This must be requested at least three weeks prior to the end of your lease, or your intended move out date, whichever is earlier, and must be completed at least one week prior to the intended vacancy date.
DAMAGE DEPOSITS: Deposits are mailed 14 days after your lease end date to the address on the Damage Deposit Return Form. If you do not turn in a form, checks are sent to the permanent home address we have on file from your Resident Information Form, and may be delayed. DAMAGE DEPOSIT REFUND ADDRESS FORM
KEYS: DO NOT LEAVE KEYS IN THE APARTMENT! Please place all of your keys in an envelope (key envelopes are available at the Rental Office), making sure that your name, apartment and room number are listed correctly on the envelope, and return the envelope to our office at 118 Prospect Street. If the office is closed, place your envelope in the drop-box in the vestibule just inside the east door. If you have an incoming subtenant, you must mark the subtenant’s name on the envelope. If you do not list a sublet and do not have the proper paperwork filed with the office, we will assume that you have surrendered possession of the apartment and we will not re-issue keys to you or any subtenant. If you do not return your keys, the lock change fee is $100, $20 for each missing proximity tag, and $12 per key for other missing keys.
Please read HOW TO RETURN YOUR KEYS!
And one final note about keys: never send keys in a regular envelope though the regular mail. These envelopes get caught in the sorting machines and either get lost entirely or even arrive with a huge tear and the keys missing. Keys should only be sent in a padded envelope or small box.
TRASH/ NON-PERISHABLE FOOD/ ITEMS FOR DONATION: DO NOT LEAVE TRASH OR OTHER ITEMS IN YOUR APARTMENT. You will be charged $30 per bag/ large item if they are left in your apartment. All TRASH (including all open food) should be properly discarded in the appropriate receptacles for your building. If you have unopened non-perishable items or other usable items in good condition, you can bring them to the Rental Office when we are open (Monday-Saturday). We will have donation bins.
MAIL: Ithaca Renting Company cannot forward your mail. Please complete a Mail Forwarding Order online at www.usps.com. If you do not forward your mail with the USPS (post office) or do it incorrectly, your mail will be returned to sender.
SPECTRUM CABLE & CABLE MODEM: www.spectrum.com. You must return your cable box & Road Runner equipment directly to Spectrum, or they will charge you for lost equipment. Do not leave any cable or Internet equipment in your apartment. We are not responsible for equipment you leave behind. Avoid a lost equipment fee by returning all cable or Internet equipment!
Ithaca Renting Internet Service: There is no equipment to return. Your service will automatically end at the end of the lease.
ELECTRICITY: The electric service must remain on and in the tenant’s name for the duration of the lease, unless you completely vacate the apartment and return keys to the office. If you are using the apartment for storage, think you might return, or think you might sublet, you may NOT disconnect your service. Go to www.nyseg.com or call 1-800-572-1111 to schedule your Turn Off Service date. You will need to know your account number. Choose: Turn Off Service. Disconnect the Electric meter only. Select Outside Meter.
ALL LEASES: You are required to leave your electricity on until your lease ends unless you have specific permission from the Rental Office, so you should arrange to turn off service for the end date of your lease.
ABANDONED PROPERTY: Any items left in your apartment at the end of your lease, or when the apartment completely vacates, will be considered abandoned and become the property of Ithaca Renting. You may also be charged for their removal and disposal.
Apartment Cleaning Instructions:GENERAL:
SUMMER REMINDERS FOR RENEWAL TENANTS:SUBLETS