Tenant Move-in Information

Welcome Tenants!

Please check your lease for the start date of your lease.
Reminder- please be sure your parents have returned their signed Lease Guarantee that was issued with your lease. If you need this sent to you by e-mail, please contact the Rental Office. NO keys will be issued to any tenant of an apartment if there are outstanding Lease Guarantee forms or payments due from any Tenant.

KEYS:

Key Pick Ups:
The Rental Office is open for Key Pick Ups:
Monday-Friday 9:00 am to 7:00 pm
Saturday 10:00 am to 6:00 pm
Sunday CLOSED

2017 Summer Holidays:
Memorial Day (Monday, May 29)  Closed.
Independence Day (Monday, July 3 and Tuesday, July 4) Closed.

You must show an ID to receive your keys. A Cornell ID is acceptable.
You may pick up keys for any roommate. The first roommate to arrive may pick up keys for your entire group.
Please contact your roommates and pick up keys for anyone who may be arriving late or on a weekend.

KEY PICKUP POLICIES 

In Person Key Pick Up. All Keys should be picked up in person at the Rental Office by the original Tenant, a roommate named on the lease, or the official Subtenant. When this is not possible, the following options may be possible, depending on the situation:

Key Pick-up Authorization. A Tenant or official Subtenant may designate a friend to pick up their keys at the Rental Office during regular office hours. Please contact the Rental Office to authorize a friend to pick up keys.

Late Arrival Request. Limited availability. Original Tenants only. A Tenant may request that the keys be left at the Center Front desk for an after hours arrival (Monday, Thursday, Friday until 11 pm, Saturday & Sunday noon-8 pm). It is the responsibility of the Tenant to contact the rental office on the day of arrival to confirm their approximate arrival time. This is for original Tenants only. A friend or subtenant may not pick up keys other than at the Rental Office during office hours. Contact the Rental Office to arrange a late arrival key pick up. Please note that the Center Front Desk may have limited hours during the summer.

Key Shipment Request. Not recommended, but final available option:  Original Tenants only. Tenants may arrange for the keys be shipped by at their own expense, paid by credit card. You will create the shipment, and email us the shipping label for your keys, which we will ship using your pre-paid shipping label. This option is for original Tenants only. Please note that US Priority Mail is the least expensive method to ship, but delivery time is not guaranteed.  You should always choose a delivery method that will guarantee your keys to arrive at least 2 days before you travel to Ithaca, in case of any problems with the shipment. Only choose this method if you are able to completely follow the directions below, and if you are unable to make other key pick up arrangements.

Directions for you to create a shipment:
Choose your shipper:  Post Office at www.usps.com, Fed Ex at www.fedex.com, or UPS at www.ups.com (recommended shipper).  All shippers give you options to compare prices and delivery times.
Log in or create an account.
Create your shipping label: USPS>Ship a Package>Print a Label with Postage or FedEx and UPS> Create a Shipment>
You will need to enter the following information to create your shipment:
Delivery Address- this is your address, or the address that you will have the keys shipped to.
Return or Ship From Address- this is the address of the Rental Office, as we are the ones who will ship the package. This address is: Ithaca Renting Company, 119 Dryden Road, Ithaca, NY 14850, telephone 607-272-3000.
Choose the speed of the shipment. For USPS, you must choose either Priority Mail or Express Mail. Do not choose First Class Mail. For UPS, Ground Shipments are the least expensive method.
Enter the size and value of the shipment: SIZE: 11″ x 13″ x 1″  WEIGHT: 1.00 lb  VALUE: $100
When the shipment is created, you must e-mail the shipping label to us at Collegetown@ithacarenting.com with your name, apartment number, and the latest date that you will be at the delivery address before you leave for Ithaca. We have daily pickups for UPS and USPS here at the office, but your shipping label must be received by 4 p.m. on the day before your key shipment is to be made in order for us to prepare your key shipment. You will need to schedule your own pick up for a Fed Ex package. You will also take full responsibility for any lost or misdirected keys (lost key fee: $100).

Special Note for Sublets: For Subtenants moving into apartments with August Ending Leases (where the person you are subletting from is living there before the subtenant moves in), you are expected to transfer keys on your own. For Subtenants who are the first person moving into an apartment, you are expected to collect the keys in person at the rental office. The reason that we require this is to make sure that we can meet the new Subtenants and discuss the move-in responsibilities with them. The first people to move in to apartments are responsible for move-in inspections and photos, even if they are Subtenants. This is an important consideration for building Tenants, as a Subtenant who does not return the Inspection Form and photos could put the original Tenant at risk to charges against the Damage Deposit.

And one final note about keys: never send keys in a regular envelope though the regular mail. These envelopes get caught in the sorting machines and either get lost entirely or even arrive with a huge tear and the keys missing. Keys should only be sent in a padded envelope or small box.

MOVING IN:

You may move in any time after your lease begins; you are not required to arrive on the start date of your lease.
Due to the huge volume of apartments and houses that we clean and work in during the short period that apartments are vacant, you will not be able to ship items, move in, or store any items in your apartment early.

Parking for Move-Ins:
Street parking is available. Please park at any legal metered space on the street.
Parking meters require payment on weekdays until 6:00 pm, but are free on evenings and weekends.
Please observe all posted signs regarding truck loading zones and no parking areas. We expect all parking regulations to be fully enforced by the City of Ithaca. This means you may receive a ticket if you are double-parked, illegally parked in a truck-loading zone or any no-parking zone or if your meter has expired.
Do not park in any fire lanes, handicapped spaces, or behind any buildings in the parking lots.
The parking lot spaces are rented and not available for your use during move-in, or at any time during the year.
Please contact the Rental Office if you would like to rent a space for the year.

Carts:
A limited number of small moving carts are available through the Collegetown Plaza Maintenance Office (Plaza # 5C), from the Collegetown Center Front Desk, and from the Collegetown Court lobby. These are offered on a first-come, first-served basis and availability is not guaranteed. Please return all carts promptly so that others may use them as well.

Apartment Inspection and Maintenance Requests:
Each Tenant will receive a Tenant Information Sheet and Move-In Inspection Form with the keys.
Please fill out and return the Inspection Form to the Rental Office within 5 days of occupying the apartment.
You are responsible for taking photos of your apartment on your arrival. Please bring a camera and a CD or DVD to submit your photos with your Inspection Form. You may submit photos on a CD, DVD, USB thumb drive, or prints. These will not be returned. DO NOT EMAIL PHOTOS. They are kept by the Rental Office with your Inspection Form as part of your official record of the condition of the apartment upon your arrival. The photos are form are important. If you do not turn in photos and a completed Inspection Form, you are completely responsible for any pre-existing damage to the apartment, even if it was there upon your arrival! It is your responsibility to protect your Damage Deposit!

You may put your inspection form and photos through our Front Door Mail Drop Slot if the office is closed. Be sure your Form is completely filled out and your CD or other media is labeled with your name and apartment number.

Please add any general maintenance requests to this form, and if there are any emergency maintenance items, please contact the Maintenance department at the telephone numbers listed on your Tenant Info Sheet.

Furniture:
Furniture Removal Requests must be received within 5 days of your key pick up to qualify for free removal of items.
Any Furniture Removal Requests made after the 5 day move-in period will be processed at a fee of $25-50 per item removed. This will be scheduled after you have paid for the removal of the items, and may take up to 3 days after your request is processed.
Any items removed at your request will not be returned during your lease.  For example, if you have a desk removed to bring in your own desk, and then later move out and sublet your apartment, your subtenant will NOT have a desk.
If you know you would like something removed, please call the Rental Office before you arrive to request the removal of items.
A microwave is included in all apartments. Personal items, towels, bed linens, trash cans, toasters, reading or desk lamps are not provided. The bed size is a regular Full Size bed, which is also called a Double Bed. When you are looking for sheet sets, you will see them listed as Full Size. You should order a complete set. You will need to provide your sheets, pillows and pillow cases, blanket, and a fully encasing mattress cover. Cleaning supplies for your general use are not provided.

Internet, Electricity, Cable TV:

  • Electricity will be turned on for you, and bills will come in the mail to you each month. You will need to pay NYSEG, the electricity service provider, directly. You may set up on-line billing directly with NYSEG once you have an account number at www.nyseg.com
  • IRIS Ithaca Renting Internet Service will be turned on in all apartments for a short trial period. You may order this service directly from the Rental Office, and contracts are available here.
  • For information on Cable TV and land-line telephones, please contact Time Warner or Verizon. You are responsible for returning any equipment to Time Warner or Verzon when you discontinue service to them. They do not come to collect your cable boxes or modem, and charge a large replacement fee for non-returned equipment.
  • Satellite TV (DishNetwork, DirectTV) is not permitted.

Packages:
Shipping and Ordering: Please use your complete street address including your apartment number. Do not have any boxes shipped to your apartment or our office before your lease starts. Please be sure to collect your boxes promptly. Usually, boxes, packages parcels, deliveries and other items that require a signature arrive directly at our rental office, since the delivery drivers are informed to bring them to our central location.  Once they have arrived at our office, we will log in the items and notify you by e-mail that you have an item to collect. Please come to pick up your item that day if possible. Any roommate may collect your package for you. We receive approximately 50-100 packages each day for our tenants, and we have limited space to hold your items. Collegetown Center Tenants are contacted by telephone, and should collect their packages from their lobby front desk.

Renter’s Insurance:
It is the Tenant’s responsibility to secure Renter’s Insurance. You may contact your or your family’s Auto or Homeowner’s Insurance company for more information, or search for ‘Renter’s Insurance + Ithaca, NY’ in any search engine.

Mattress Covers:
You are required to purchase your own fully-encasing zippered mattress cover for the full size mattress that is provided in the apartment for each tenant.

IMPORTANT SUMMER DATES 

Summer Dates are important if you are planing to Sublet your apartment! It is your responsibility to confirm your lease dates and offer correct information to any potential Subtenants in your Sublet negotiations. You are not permitted to stay longer than your stated lease end date at 10:00 am of that day, and you may not move items into your apartment before your stated lease start date at noon.

Please check the University Academic Calendar for dates of classes. http://www.cornell.edu/academics/calendar/

Commencement is always held the Sunday of Memorial Day Weekend.
There are Three-Week, Eight-Week and Six-Week Summer Sessions.

The New York State Bar Exam is always the last Tuesday and Wednesday of July. JD & LLM students should plan accordingly when choosing an apartment or sublet!

International Students in various programs such as LLM and MBA may need to arrive in Ithaca early for special orientation sessions. Please contact your registrar before choosing an apartment or sublet to make sure you have enough time to move in to your apartment!
LEASE DATES- Please check your lease for your specific starting and ending dates.

ITHACA RENTING COMPANY SUMMER OFFICE HOURS

Monday-Friday:        9:00 a.m. – 7:00 p.m.

Saturday:                  10:00 a.m. – 6:00 p.m.

Sunday:                     Closed.

Holidays:
Memorial Day (Monday, May 29)  Closed.
Independence Day (Monday, July 3 and Tuesday, July 4) Closed.

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